“Contact Us for Support and Inquiries

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

The delivery charges for orders from the Online Shop are 20 dirhams for all locations across the UAE

Which payment methods are accepted in the Online Shop?

We accept cash, online payments, and bank transfers as payment methods in the Online Shop.

How long will delivery take?

For deliveries within Dubai same day within 3 to 5 hours. For other cities in the UAE, orders received before 12 pm will also be delivered the same day. Orders received after 12 pm in other cities will be delivered the next day.

How secure is shopping in the Online Shop? Is my data protected?

Shopping in our Online Shop is highly secure, and we prioritize the protection of your data. We use industry-standard encryption and security measures to safeguard your personal information and ensure a safe shopping experience. Your data is protected and handled with utmost confidentiality.

Do I receive an invoice for my order?

Yes, you will receive an electronic invoice via email for your order.

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